Terms and Conditions

Effective Date: November 2, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and ("Property Funnel," "we," "us," or "our") governing your access to and use of the Property Funnel website, platform, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of the Services after changes are posted constitutes your acceptance of the modified Terms.

2. Description of Services

Property Funnel provides an all-in-one CRM and marketing automation platform designed specifically for real estate professionals. Our Services include, but are not limited to:

• Customer relationship management (CRM) tools

• Lead capture and management

• Email and SMS marketing automation

• Appointment scheduling and calendar management

• Landing page and website builders

• Analytics and reporting tools

• AI-powered features and integrations

• Customer support and training resources

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access certain features of our Services, you must create an account by providing accurate, current, and complete information. You agree to:

• Provide truthful and accurate registration information

• Maintain and promptly update your account information

• Keep your login credentials confidential and secure

• Notify us immediately of any unauthorized access to your account

• Accept responsibility for all activities that occur under your account

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. will not be liable for any loss or damage arising from your failure to protect your account information.

3.4 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.

4. Subscription Plans and Payments

4.1 Subscription Plans

Property Funnel offers various subscription plans with different features and pricing. Current pricing and plan details are available on our website. We reserve the right to modify our pricing and plans at any time.

4.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan

• All fees are non-refundable except as expressly stated in these Terms

• You authorize us to charge your designated payment method for all subscription fees

• You are responsible for providing accurate and current payment information

• Failure to pay fees may result in suspension or termination of your account

4.3 Free Trials

We may offer free trial periods for new users. During the trial period, you have full access to the Services. If you do not cancel before the trial period ends, your account will automatically convert to a paid subscription, and you will be charged the applicable subscription fee.

To cancel during a free trial, contact us at before the trial period expires.

4.4 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. You will be charged the then-current subscription rate.

4.5 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting us at . Cancellations will take effect at the end of your current billing period. We do not provide refunds for partial months or unused services, except as required by law.

4.6 Price Changes

We reserve the right to change our subscription fees at any time. If we increase your subscription fee, we will provide you with at least 30 days' advance notice. Your continued use of the Services after the price change takes effect constitutes your acceptance of the new fee.

4.7 Taxes

All fees are exclusive of applicable federal, state, local, and foreign taxes, duties, and other governmental charges. You are responsible for paying all such taxes associated with your use of the Services.

5. Acceptable Use Policy

5.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree to use the Services solely for your legitimate real estate business activities.

5.2 Prohibited Activities

You agree NOT to:

Content and Communication:

• Send spam, unsolicited messages, or engage in email/SMS marketing that violates CAN-SPAM Act, TCPA, or other applicable laws

• Upload, transmit, or distribute any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable

• Impersonate any person or entity or misrepresent your affiliation with any person or entity

• Distribute viruses, malware, or any other harmful code

Platform Abuse:

• Attempt to gain unauthorized access to our Services, servers, or networks

• Interfere with or disrupt the Services or servers connected to the Services

• Use automated systems (bots, scrapers, etc.) to access the Services without our express written permission

• Reverse engineer, decompile, or disassemble any portion of the Services

• Remove, obscure, or alter any copyright, trademark, or proprietary rights notices

Data and Privacy:

• Collect or harvest any personally identifiable information from other users

• Violate any applicable privacy laws or regulations

• Upload data that you do not have the right to use or share

• Use the Services to store or transmit infringing, libelous, or unlawful material

Commercial Misuse:

• Resell, sublicense, or redistribute the Services without our written permission (except as authorized under white-label agreements)

• Use the Services to build a competitive product or service

• Exceed usage limits or engage in excessive API calls that burden our infrastructure

5.3 Enforcement

We reserve the right to investigate and take appropriate action against anyone who violates this Acceptable Use Policy, including:

• Removing or disabling access to violating content

• Suspending or terminating accounts

• Reporting violations to law enforcement authorities

• Taking legal action to recover damages

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, functionality, and materials available through the Services, including but not limited to:

• Software, code, and technology

• Text, graphics, logos, images, and designs

• Trademarks, service marks, and trade names

• Documentation and training materials

are owned by or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes. This license does not include the right to:

• Modify, copy, or create derivative works of the Services

• Distribute, sell, lease, or sublicense the Services

• Reverse engineer or attempt to extract source code

• Use the Services for any purpose other than as expressly permitted

6.3 Your Content

You retain all ownership rights to any content, data, or information you upload, submit, or transmit through the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, modify, and display your User Content solely to provide and improve the Services.

You represent and warrant that:

• You own or have the necessary rights to all User Content you submit

• Your User Content does not violate any third-party rights or applicable laws

• You have obtained all necessary consents to upload and use personal information of your clients and contacts

6.4 Feedback

If you provide us with any feedback, suggestions, or ideas about the Services ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation to compensate you.

7. Third-Party Services and Integrations

7.1 Third-Party Integrations

Our Services may integrate with third-party platforms, applications, and services (e.g., Zillow, Facebook, Google Calendar). Your use of these third-party services is subject to their respective terms and conditions and privacy policies.

7.2 No Endorsement

We do not endorse, control, or assume responsibility for any third-party services. We are not liable for any damage or loss caused by your use of third-party services.

7.3 Third-Party Links

Our Services may contain links to third-party websites. These links are provided for your convenience only. We do not control or endorse third-party websites and are not responsible for their content or practices.

8. Data Privacy and Security

8.1 Privacy Policy

Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at [link to Privacy Policy].

8.2 Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information. You acknowledge and accept the inherent risks of transmitting data over the internet.

8.3 Your Data Responsibilities

You are responsible for:

• Maintaining backup copies of your User Content

• Ensuring you have the legal right to upload and use all data you submit

• Complying with all applicable data protection and privacy laws

• Obtaining necessary consents from individuals whose data you upload

8.4 Data Retention and Deletion

Upon termination of your account, we will retain your data for a reasonable period as described in our Privacy Policy. You may request deletion of your data by contacting us at .

9. Disclaimers and Limitations of Liability

9.1 "AS IS" and "AS AVAILABLE" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement

• Warranties that the Services will be uninterrupted, error-free, secure, or virus-free

• Warranties regarding the accuracy, reliability, or completeness of any content or information

• Warranties that defects will be corrected

We do not warrant that the Services will meet your requirements or that your use will be uninterrupted or error-free.

9.2 No Professional Advice

The Services are provided as tools to assist with real estate business operations. We do not provide legal, financial, tax, or professional advice. You should consult with appropriate professionals regarding your specific circumstances.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, , ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR:

Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities

• Loss of data or goodwill

• Service interruptions

• Cost of substitute services

Direct Damages Cap: In no event shall our total aggregate liability for all claims arising out of or relating to these Terms or your use of the Services exceed the amount you paid us in the twelve (12) months preceding the claim, or $100 USD if you have not paid us any fees.

9.4 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

9.5 Third-Party Actions

We are not responsible for the actions, content, or data of third parties, including other users of the Services. You release us from any claims or liability arising from your interactions with third parties.

10. Indemnification

You agree to indemnify, defend, and hold harmless , its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of the Services

• Your violation of these Terms

• Your violation of any rights of another person or entity

• Your User Content

• Your violation of any applicable laws or regulations

• Any negligent or wrongful conduct by you

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Term and Termination

11.1 Term

These Terms commence on the date you first access or use the Services and continue until terminated in accordance with these Terms.

11.2 Termination by You

You may terminate your account at any time by:

• Canceling your subscription through your account settings

• Contacting us at

Termination will be effective at the end of your current billing period. You will not receive a refund for any unused portion of your subscription.

11.3 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including if you:

• Breach these Terms

• Engage in fraudulent or illegal activity

• Fail to pay subscription fees

• Abuse or misuse the Services

• Engage in conduct that we reasonably believe is harmful to other users or our business

11.4 Effect of Termination

Upon termination:

• Your right to access and use the Services will immediately cease

• You will remain liable for all fees and charges incurred prior to termination

• We may delete your account and User Content in accordance with our data retention policies

• Provisions of these Terms that by their nature should survive termination will survive, including intellectual property rights, disclaimers, limitations of liability, and indemnification

11.5 Data Export

Before termination, you are responsible for exporting any User Content you wish to retain. After termination, we are not obligated to maintain or provide access to your User Content.

12. Dispute Resolution

12.1 Informal Resolution

Before filing any formal claim, you agree to contact us at to attempt to resolve any dispute, claim, or controversy informally. We will attempt to resolve the dispute in good faith.

12.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions.

12.3 Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services (collectively, "Disputes") shall be resolved through binding arbitration, except as provided below.

Arbitration Process:

• Arbitration shall be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association (AAA)

• The arbitration shall take place in [Insert Location] or remotely via videoconference

• Each party shall bear its own costs and fees, unless the arbitrator determines otherwise

• The arbitrator's decision shall be final and binding

Exceptions to Arbitration: The following claims are not subject to arbitration:

• Claims for injunctive or equitable relief

• Claims related to intellectual property rights

• Small claims court matters (below the jurisdictional limit)

Class Action Waiver: YOU AND AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. You and we waive any right to participate in a class-wide arbitration or litigation.

Right to Opt-Out: You may opt out of this arbitration agreement by sending written notice to within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of the arbitration agreement.

12.4 Jurisdiction and Venue

If arbitration does not apply, you agree that any legal action or proceeding shall be brought exclusively in the federal or state courts located in [Insert Jurisdiction], and you consent to the personal jurisdiction of such courts.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and regarding the Services and supersede all prior agreements and understandings.

13.2 Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Effective Date" at the top of these Terms

• Notify you via email or through a prominent notice on our website

• Provide you the opportunity to review and accept the modified Terms

Your continued use of the Services after the effective date of modified Terms constitutes your acceptance of the changes.

13.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of .

13.4 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

13.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms or any rights or obligations hereunder without restriction. Any attempted assignment in violation of this provision is void.

13.6 Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or extreme weather

• War, terrorism, or civil unrest

• Government actions or regulations

• Labor disputes or strikes

• Pandemics or epidemics

• Internet or telecommunications failures

• Cyberattacks or security breaches

13.7 Notices

All notices to you will be sent to the email address associated with your account. You agree that electronic notices satisfy any legal communication requirements. Notices to us should be sent to:

Email:
Phone:
Address:

13.8 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and . You are an independent user of the Services.

13.9 No Third-Party Beneficiaries

These Terms are for the benefit of you and only and are not intended to confer any rights upon any third party.

13.10 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

13.11 Language

These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or discrepancy.

14. Compliance with Laws

14.1 Your Compliance Obligations

You agree to comply with all applicable federal, state, local, and international laws and regulations in your use of the Services, including but not limited to:

• CAN-SPAM Act (email marketing)

• Telephone Consumer Protection Act (TCPA) (SMS/phone marketing)

• Real Estate Settlement Procedures Act (RESPA)

• Fair Housing Act

• General Data Protection Regulation (GDPR) (if applicable)

• California Consumer Privacy Act (CCPA) (if applicable)

• Anti-spam and data privacy laws

14.2 Real Estate Licensing

You represent and warrant that you hold all necessary licenses, permits, and authorizations required to conduct real estate business in your jurisdiction. We do not verify your professional credentials or licensing status.

14.3 Export Controls

You agree not to export, re-export, or transfer the Services or any technical data derived from the Services in violation of U.S. export control laws and regulations.

15. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Email:
Phone:
Address:

Business Hours: [Insert Business Hours]

We typically respond to inquiries within 1-2 business days.

16. Acknowledgment and Acceptance

BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

If you do not agree to these Terms, you must not access or use our Services.

Last Updated: November 2, 2025

These Terms and Conditions are effective as of the date listed above and apply to all users of Property Funnel's website and services operated by .